Terms and Conditions

Use of the ShaperJet website implies that you accept the following Terms and Conditions. Please read these Terms in full before using this website. ShaperJet Terms and Conditions may be amended from time to time so we recommend that you check back in case they have changed since your last visit.

1. Access
The majority of www.shaperjet.com is open to access without having to register details.

2. Using this website
You are permitted to use our website for your own purposes and to print and download material from this website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission or unless www.shaperjet.com is clearly referenced and hyperlinked to the www.shaperjet.com website as the source of this content. The copyright and other intellectual property rights in all material on this website are owned by us or our licensors and must not be reproduced without our prior consent. Subject to the preceding paragraph, no part of this website may be reproduced without our prior written permission.

3. Site Uptime
We take all reasonable steps to ensure that this website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore we will not be liable if this website is unavailable at any time. This website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.

4. Visitor conduct
With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

5. Disclaimer
We take all reasonable steps to ensure that the information on this website is correct. However, we do not guarantee the correctness or completeness of material on this website. We may make changes to the material on this website at any time and without notice. The material on this website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
The material at this website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms and Conditions may have effect in relation to this website.

6. Contact ShaperJet
If you have any queries about these Terms and Conditions please contact us at: supportshaperjet.com

Telephone +91 9999-55-0284


Each ShaperJet 3D printer is manufactured with the strictest production standards and goes through vigorous quality control procedures before it is shipped out. To give ShaperJet owners an assurance for their investments, all ShaperJet 3D printers are shipped with a standard 90-days manufacturer’s warranty.

a) Warranty Programs only apply to units purchased from ShaperJet and its authorized resellers and distributors. For units purchased outside of the authorized network, please contact the respective vendor for warranty work.

b) Warranty Programs are valid for the original purchaser of ShaperJet products and cannot be transferred. The product must be purchased brand new with original invoice and serial number (if applicable).

c) Warranty claims will be serviced through the repair or replacement of the defective part. ShaperJet shall determine, at its sole discretion, the method of servicing that will be applied to the claim.

d) For quality control purposes, ShaperJet reserves the right to request return of defective parts in exchange for new parts.

Terms of Sale

1. Introduction
All orders require an expressed agreement to these Terms of Sale before products can be purchased from this website.

2. Interpretation
In these terms of sale, “we” means ShaperJet (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).

3. Order process
The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with these terms and conditions at the price specified (including delivery and other charges).
In order to enter into a contract to purchase products from us, you will need to take the following steps: (i) you must add the products you wish to purchase to your shopping cart, and then proceed to the checkout; (ii) at check out you will view a summary of your ShaperJet items in the cart. At this time you are able to update the contents by adding or removing items; (iii) once you have updated your cart you will enter your billing address and your delivery address. (iv) you will be required to enter your email and phone contact details. (v) you will then confirm your order by pressing the ‘Place My Order’ button (vi) if you have entered all details correctly you will be transferred through to a ‘Thank you’ page to confirm your order is being processed. If your order details are detected as incorrect, you will be prompted to update the relevant fields (vii) Once your order is completed, you will receive an email confirmation from ShaperJet containing your order details. (viii) once we have checked whether we are able to meet your order, we will either send you an order confirmation within 24 hours (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.
We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.
The only language in which we provide these terms of sale is English.
Before you place your order, you will have the opportunity of identifying whether you have made any input errors by checking your order. You may correct those input errors before placing your order.

4. Stock of the products
ShaperJet will endeavour to supply all items publicized on our website. Similarly, products will be removed from this website as soon as we become aware that those items are unavailable.

5. Price and payment
We are an Indian business, and all the prices mentioned on the site are in Indian Rupees.
Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.

6. Your warranties and legal capacity
By making an on-line purchase you accept these terms and conditions and acknowledge that you:
(a) are over eighteen (18) years of age, and/or
(b) are entering into a legal contract with us.

Should we suffer any loss or damage, as a result of a transaction entered into by a minor, we reserve the right to take legal action and seek compensation for such losses from the parents or guardians of the minor who caused the order to be placed.

You warrant to us that:
a) you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;
b) the information provided in your order is accurate and complete; and
c) you will be able to accept delivery of the products.

7. Delivery Policy
We will arrange for the products to be delivered to the address for delivery indicated in your order.

7.1. What are my shipping options?

We offer the following options for shipping:

Cash On Delivery (COD), for select regions only.
To find out if, COD service is available at your location, add the items to your shopping cart and proceed to checkout and complete your delivery address details. Press the “Place My Order” button. As soon as we get your details, we will revert back with the payment and shipping options available.
Standard Shipping [within India] (Up to 15 working days from dispatch from warehouse)
Standard Shipping [outside India] (Up to 4 weeks from dispatch from warehouse)* Currently Inactive
Express Shipping* (7 working days from dispatch from warehouse)
The products mentioned on the site are for sale in India only, till any further notice.
No Shipping charges are applicable for COD and Standard Shipping.
*Express shipping is chargeable and varies with the address of delivery .

7.2. How much is shipping?
Shipping price varies based on the items you order, region you are located in and shipping method.
To find out how much shipping is, add the items to your shopping cart and proceed to checkout and complete your delivery address details. After we get your details, we’ll propose the shipping methods available and the respective charges. Please note, customs fees and additional fees may apply for international shipments. Contact your local customs office for more info.

7.3. How does International Standard Shipping work?
Orders sent Standard Shipping arrive in about 4 weeks. However delays can occur in transit or at the local customs office, so it’s possible to take up to 6 weeks for an order to be delivered. Unfortunately, tracking information isn’t available for Standard Shipping. Customs fees and additional fees may apply for international shipments. Contact your local customs office for more information.

7.4. Can I track my shipment?
Tracking is available for the following shipping options:
Express Shipping (A tracking number is available upon request).
No tracking information is available for Standard International shipping options.

7.5. When will my order arrive?
You will receive a shipping confirmation email when your order has shipped from our warehouse.
Check the estimated delivery time for your shipping method:
Standard Shipping (Up to 2 weeks from dispatch from warehouse)
Express Shipping* (7 days from dispatch from warehouse)  

Please note that the time frames above only represent an estimate of the time it may take for your order to arrive from the date it was shipped. Please check the processing time estimated in your email confirmation to determine when your order will ship. Additional time may be required for customs processing of International shipments.

7.6. What can I do if I haven’t received my order yet?  
Standard Shipping: Check the expected delivery time frame in your shipping confirmation email.
Some International shipments can be delayed at country borders, customs, or other routing destinations along the way.
If you still don’t have your order after the time frame provided, check with your local postal and customs offices to see if they are holding your order and contact our Customer Support if they’re unable to find it: supportshaperjet.com .

8. Risk and ownership
The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon the later of:
a) delivery of the products; and
b) receipt by us of full payment of all sums due in respect of the products.
We will be entitled to recover payment for the products even where ownership has not passed to you.

9. “Cooling off” period
You may cancel a contract to purchase a product or products at any time within 7 working days after the day you received the relevant products or products (subject to the limitations set out below).
You will not have any such right when any of the products have been unsealed or opened by you.
If you cancel a contract on this basis, you must inform us in writing and return the products to us immediately, in the same condition in which you received them. Products returned by you in accordance with this section will be refunded in full (including the cost of sending the products to you). However, you will be responsible for paying the cost of returning the product to us.
If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we may pass that expense on to you.

Environmental Responsibility

Materials & End of Life
ShaperJet parts are designed to be reused and to enable repeated reuse of so many other materials and objects.

100% recycled paper is used for all printed and paper packaging material.
Degradable PE is used for all polybags.

Quality Assurance
Further to the testing undertaken to meet all safety standards, production is closely monitored by engineering professionals. Production inspections and random sampling ensure a high and ever improving production standard.